General Terms and Conditions - as of 23.07.2024
1. scope of application
1.1 These General Terms and Conditions (hereinafter "GTC") apply to all contracts concluded between R² Bürodesign GmbH & Co KG (hereinafter "Seller") and its customers (hereinafter "Customer" or "Customers"). 1.2 Deviating or conflicting terms and conditions of the Customer shall not be recognized unless their validity has been expressly agreed to in writing. 2. conclusion of contract
2.1 The Seller's offers are subject to change and non-binding. 2.2 A contract is only concluded by an express confirmation of acceptance (order confirmation) or by the delivery of the ordered goods, alternatively when the seller performs the service. If offers are submitted in advance, these are purely non-binding cost estimates. 3. prices and terms of payment
3.1 The prices quoted do not include statutory VAT and any shipping costs. 3.2 If the customer is an entrepreneur within the meaning of Section 14 BGB, the following shall apply: The customer shall be in default no later than 30 days after the due date and receipt of an invoice, cf. section 286 (3) BGB, unless otherwise agreed. From this point in time, a claim for payment shall bear interest at 9 percentage points above the applicable base interest rate. 3.3 The assertion of further damages caused by default remains reserved. 3.4 The Seller is entitled to demand an advance payment of 50% of the gross order volume from the Buyer after the order has been placed. The Seller shall have a right of retention until the advance on costs has been paid. 4. delivery and shipping
4.1 Delivery shall be made to the delivery address specified by the customer, unless otherwise agreed. 4.2 The delivery time is generally 6 weeks, unless otherwise agreed. Delivery times are non-binding unless a binding delivery time has been expressly agreed. 4.3 The Buyer may request the Seller to deliver at the earliest six weeks after a non-binding delivery period has been exceeded. The Seller shall be in default upon receipt of the request. 4.4 If the Buyer also wishes to withdraw from the contract, it must set a reasonable deadline for performance after expiry of the deadline in accordance with Clause 4.3 sentence 1. 4.5 The Seller may demand reimbursement for necessary and proven expenses incurred in the course of delivery and installation. 6 Warranty and liability
6.1 If the customer is a consumer within the meaning of § 13 BGB, the following applies: The statutory warranty provisions shall apply. 6.2 The following applies to entrepreneurs and public law clients: The liability of the seller for damages that are not based on intentional or grossly negligent behavior is excluded, unless mandatory statutory provisions to the contrary apply. This does not apply to injury to life, limb or health. 7. data protection
7.1 The Seller undertakes to comply with the provisions of data protection law. Further information on the handling of personal data can be found in the seller's privacy policy. 8. final provisions
8.1 The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. 8.2 Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. 8.3 The place of performance and exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Weiden i.d.Opf. 
